Privacy Policy for faronexium.com

This policy explains how we collect, use, and protect your personal information online.

Introduction to Your Privacy

At faronexium.com, your privacy is important to us. We are committed to handling your data with respect and transparency in accordance with Australian law. This policy outlines our approach to collecting and safeguarding your personal information.

Please read this Privacy Policy to understand what data we collect, how we use it, and your rights as a visitor or customer. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

How We Collect Your Data

We only collect necessary information to provide our services and improve your experience. These details help us personalize your interactions and maintain website security.

Information You Provide Directly

• Name and contact details when filling in online forms.
• Email address for newsletters or inquiries.
• Account information for registered users.
• Payment details when you make a transaction.
• Feedback or support requests you submit.

Information Collected Automatically

• IP address and device type when visiting our site.
• Browser, operating system, and platform data.
• Site usage and activity (pages viewed, links clicked).
• Cookies and similar tracking technologies.
• Referrer information from search or ads.

How We Use Your Data

Your data enables us to provide services, communicate updates, ensure security, and enhance your experience on faronexium.com. We limit use to what is necessary.

• Responding to your inquiries and requests quickly.
• Personalizing website features or content.
• Processing orders and secure payments.
• Sending service-related communications or updates.
• Improving website design and performance.
• Conducting analytics for service enhancements.
• Complying with legal and regulatory obligations.

Our Commitment: We will not sell your personal data. Our team follows strict privacy standards and tests systems regularly to protect your information from misuse or loss.

Sharing Your Information

We do not share your personal data with outside parties unless required by law or to deliver services. External partners must meet our privacy standards.

Trusted Service Providers

Service providers who access your data only do so for essential tasks on our behalf, such as payment processing, hosting, or support. They are contractually bound to keep your data safe.

Legal Requirements

We may disclose information if required by law or to protect our rights, users, or property.

Anonymous Site Statistics

We may use aggregated, non-identifying statistics for internal research and improvement purposes only.

Your Privacy Rights

Australian law grants you certain rights over your data. You can access, correct, delete, or limit the use of your information as described below.

• Request a copy of your personal information.
• Ask us to update incorrect details promptly.
• Request deletion of your data from our systems.
• Receive your data in a commonly used format.
• Object to certain uses of your data at any time.
• Request that we limit processing of your data.

To exercise any of these rights, or for privacy concerns, please contact us using the information below. We respond promptly to all requests.

How We Protect Data

We use physical, electronic, and administrative safeguards to help keep your personal data safe from unauthorized access or disclosure at every step.

Technical Safeguards

• Encryption of sensitive data during transfer and storage.
• Regular vulnerability assessments and updates.
• Firewalls and secure server infrastructure.
• Access controls for authorized personnel only.

Organizational Safeguards

• Staff training in privacy and security practices.
• Strict internal access procedures for data.
• Clear reporting and incident response processes.
• Periodic policy review and audits.

Data Retention Policy

We keep your personal data only as long as necessary for the reasons outlined in this policy, subject to legal or regulatory requirements.

• Account info is retained for the duration of your membership.
• Website interaction records are kept for 12 months.
• Enquiries and support tickets remain for one year.
• Transaction records are held for up to seven years.
• Marketing preferences are stored until opted out.

If you request deletion, we will remove your data except where laws require its retention.

International Data Transfers

Some partners or suppliers may process data outside Australia. If so, we ensure appropriate protections through contracts and audits.

• Data processors meet our privacy requirements.
• Standard contractual clauses are used if needed.
• Regular reviews of supplier practices occur.
• Data transfers comply with all legal obligations.

Cookies and Tracking Technologies

Our website uses cookies to personalize your visit, monitor analytics, and support security. You can manage your cookie choices through your browser’s settings.

Types of Cookies We Use

• Needed for site functions like login and navigation.
• Help analyze and improve site usage metrics.
• Store your language, location, or theme choice.
• Support enhanced features and preferences.

Adjust browser settings at any time to control or block cookies. Some features may be affected if cookies are disabled.

Changes to This Policy

We may update this Privacy Policy to reflect legal updates, new practices, or changes to our website. Significant changes will be clearly communicated.

• Notice provided on our website main page.
• Direct email notification if you have an account.
• Posting effective date at the top of the policy.
• Summary of key changes included for transparency.

Review our Privacy Policy regularly to stay informed about data practices.

Contact Us with Questions

faronexium

255 Broadway, Glebe, NSW 2007 Australia

Phone: +61721280996

Email: content@faronexium.com

Policy last modified on November 14, 2025.

This policy takes effect November 14, 2025.